CatchTheJob · Crew Enterprises

Terms & Conditions

Last updated: October 12, 2026

CatchTheJob is a DBA of Crew Enterprises. These terms describe our website, contractor intake service, and messaging program.

Our service

CatchTheJob helps contractors follow up on missed calls, collect job details, and receive customer photos through messaging. The contractor decides whether to accept, estimate, schedule, or perform a job and is responsible for the work, pricing, qualifications, and customer relationship. CatchTheJob does not provide emergency response or guarantee leads, bookings, revenue, or message delivery.

Monthly membership and first payment

CatchTheJob Pro costs $129 per month. There is no free trial or long-term commitment. Submitting an interest or setup form does not start a subscription or authorize a charge. We prepare your business, complete required messaging approval and test the service before sending your secure checkout. Your first $129 payment is taken when you complete checkout after we confirm your service is ready. Your subscription renews monthly until canceled; review the amount and renewal terms before paying.

Cancel anytime before the next renewal using Manage billing / Cancel subscription. Enter your checkout email, open the secure login link Stripe sends, and select Cancel subscription. No phone call or cancellation survey is required. Complete cancellation and check the confirmation and end date shown in Stripe. After payment, cancellation stops the next renewal; service continues through the paid period’s end date shown in Stripe. For billing help or cancellation assistance, email [email protected]. Any additional charges must be disclosed and accepted before they are incurred.

Refunds

We do not provide prorated refunds for unused days. Duplicate or incorrect charges are reviewed individually. This policy is subject to applicable law. For help, email [email protected].

Failed payments

You have seven days from the first failed subscription payment to update your card and resolve payment. We send reminders during that period. If payment remains unresolved, we pause CatchTheJob messaging while preserving ordinary business calls.

Setup and responsible use

Activation depends on compatible phone routing, required messaging registration, appropriate customer consent, and testing. You must provide accurate setup information, collect any required consent, respect opt-out requests, and use the service lawfully. Do not use the service for unsolicited messages or send unlawful or sensitive material. Only send photos you have permission to share.

SMS messaging program

When you opt in to CatchTheJob messaging, you may receive informational messages related to your inquiry, service setup, or support, as described when you consent. Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.

Reply STOP to opt out. After opting out, you may receive a final confirmation message. Reply HELP for assistance, or contact [email protected] or (859) 694-9717. Carriers are not liable for delayed or undelivered messages. Messaging availability depends on your carrier and device.

Availability and job photos

Customers can reply to supported text conversations with photos. Photo messaging and call routing are checked during setup. Network conditions, carrier limits, outages, and device compatibility can affect delivery. Contractors should review customer information and confirm job details directly; a photo does not replace an inspection.

Privacy

Our Privacy Policy explains how we handle contact details, messages, photos, and messaging consent.

Contact

Crew Enterprises, doing business as CatchTheJob
[email protected]
(859) 694-9717